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Showing posts from August, 2020

INBOX

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  Go far by going together: Connecting Inbox to other platforms This is some text inside of a div block. Dragos Andronic AUGUST 11, 2020 | In March we  released Inbox , our free, omnichannel customer support tool for businesses of all sizes. Since then we’ve been continuously talking to users, adding new enhancements, and thinking about what business communication means in a world that became suddenly remote-first. Through our user interviews, we learned that our customers interact with and keep track of their customers through a bunch of different tools: : e-commerce platforms,  CRMs, clever spreadsheets, internal fulfillment solutions, and more. The diversity of tools and business flows we’re observing with our customers is astonishing.  We love seeing all of the unique ways our customers take advantage of Inbox and we want to keep supporting everyone as best as possible. Building to help everyone get the most out of Inbox To target such a diverse set of users and use cases, we came